The fault, as reported
Cabinet lighting fails after about ten minutes and comes back cold.
What happened next
- Raised Oct 4, 2026Recorded as in warranty on that date.
- Assessed 2026-10-07 · Owen BaptisteLED driver overheating. Confirmed with a replacement driver on the bench.
- Approved 2026-10-08 · Ruth KelleherOutcome: RepairManufacturing defect inside the term. Repair under the extended cover, on site, no charge.
- Resolved 2026-10-14Driver replaced on site 30 days ago. Tested for two hours. Customer signed the job card.
Evidence
0 · never publicA photo of the fault is the cheapest
way to settle an argument about it six months later.
The item
Meridian 450 display cabinet
MD450-25-00402
- Sold
- Jun 16, 2026
- Cover ends
- Jun 16, 2028
- Today
- In warranty
The claim keeps the answer from the day it was raised, whatever the cover says now.
Return authorization
RMA-0002 — Closed
Own van
On arrival: Driver unit only came back, as agreed. Cabinet stayed on site.