CLM-0001 · Meridian Appliances

The fault, as reported

Chiller is not pulling down below 4°C on the fast cycle. Kitchen says it started after the last power cut.

0 · never public

A photo of the fault is the cheapest way to settle an argument about it six months later.

The item

Meridian 900 blast chiller
MB900-24-00042

The claim keeps the answer from the day it was raised, whatever the cover says now.

Move it along

A reason is required to assess, approve or reject. A decision with nothing written on it is the one that cannot be defended later.

Return authorization

Issue a number for the customer to write on the box.